Responsible Gaming at rbet — Your protection is our priority
rbet believes gaming should be a source of enjoyment — never a source of stress or problems. Our tools and guidelines are here to keep you safe and informed.
What is Responsible Gaming and why does it matter
Online gaming and betting is a popular form of entertainment for many people. However, as with any recreational activity, staying aware is important. rbet always wants every user to enjoy games in a safe and controlled environment.
Responsible gaming means maintaining conscious control over your time and money, using gaming as a source of enjoyment, and seeking help immediately if any signs of a problem appear. rbet provides multiple user-controlled tools for this purpose.
Registration and participation on our platform is exclusively for those aged 21 and above. Age verification is at the top of our priority list.
Warning: Signs of problem gambling
If you notice any of the following signs in yourself, seek help immediately:
- Placing bets beyond your budget
- Playing repeatedly to chase losses
- Hiding your gaming from family or friends
- Betting with money set aside for essential expenses
- Being unable to stop gaming
rbet's Protective Tools
To keep your gaming experience safe, rbet provides the following user-controlled tools. They can be activated at any time from your account settings.
Deposit Limit
Set a maximum cap on your daily, weekly, or monthly deposits. Once active, you will not be able to deposit beyond the set amount — your budget stays entirely in your control.
Time-Out
Use the Time-Out option if you want to take a break from gaming for a while. Your account can be temporarily suspended for anywhere from one day to six weeks.
Self-Exclusion
If you need a long-term break, activate self-exclusion. Once this step is active, access to your account will be completely blocked for the chosen period.
Loss Limit
Set in advance the maximum amount you are willing to lose within a specific time period. Once that amount is reached, the session will end automatically.
Gaming History Review
View all your transactions and betting history at any time from your account dashboard. Staying aware of your own patterns makes it easier to make informed decisions.
24/7 Support Center
For any concern, contact rbet via live chat or email ([email protected]). Our support team is always ready in both Bengali and English.
21+ Age Restriction
rbet is an adults-only platform. Under our policy in Bangladesh, only those aged 21 and above may register and play.
At the time of registration, we collect the necessary information for age verification. If evidence of use by a minor is found on any account, it is closed immediately.
Use device passwords and keep your rbet login details secure to prevent any underage member of your household from accessing gaming.
Age Verification Process
At registration, age is verified through a national identity card or other valid identification documents.
Parental Controls
If there are minors in your home, use parental control software on your devices and keep your account details confidential.
Account Closure Policy
If use by a minor is suspected, rbet reserves the right to suspend the account until an investigation is complete.
Self-Exclusion and Time Limits — Detailed Guide
Self-exclusion is a decision where you voluntarily take a break from gaming for a set period. At rbet, this process is completely confidential and entirely in the user's control.
To activate self-exclusion, log in to your rbet account, go to settings, and select the option from the "Responsible Gaming" section. You can also ask our support team for assistance.
The Time-Out option is ideal for a short-term break. While it is active, you will not be able to place any bets, make deposits, or play any games. Once the set period ends, your account will be reactivated automatically.
- Self-Exclusion: from 6 months to 5 years
- Time-Out: from 1 day to 6 weeks
- No promotional emails are sent while active
- Self-exclusion cannot be cancelled before the period ends
How deposit limits work
At rbet, you can set three types of deposit limits:
Daily Limit
Set the maximum amount you can deposit within 24 hours.
Weekly Limit
Cap the total deposits you can make within one week.
Monthly Limit
Control the total amount you deposit over a month — ideal for long-term budget planning.
Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.
Healthy Gaming Habits
Responsible gaming is not just about setting limits — it is also about having a healthy mindset. rbet wants you to always play with the right attitude.
- Treat gaming as entertainment, not a source of income
- Only play with money you can afford to lose
- Set time and budget limits before each session
- Do not play when you are angry, sad, or under stress
- Never play under the influence of drugs or alcohol
- Take regular breaks and make time for other hobbies
- Never place extra bets to chase losses
- Talk openly with family and friends about your gaming habits
Where to Get Help
Gaming problems can affect anyone. Asking for help is not a sign of weakness — it takes courage. rbet is always here for you.
rbet Live Chat
24 hours a day, 7 days a week — speak instantly with our support team about any concern.
Email Support
[email protected] — write to us in detail about your issue and we will respond as quickly as possible.
Professional Support
Gaming addiction can be addressed with the help of a mental health professional. Reach out to a professional counsellor if needed.
Responsible Gaming FAQ
Play safely, enjoy responsibly
Access all of rbet's games and casino sections — always within your limits.